Wednesday, July 16, 2008

Thing #13: Productivity Tools

These are all organizational tools--online calendars, task lists, personalized starting points from Google, etc., and as such they would primarily be useful in libraries as an aid to library administrators to assist them in keeping their act together. Other than this rather abstracted notion of helping our users (through our own increased efficiency) I'm not sure what the direct application would be. But then, I'm tired. Who knows--maybe I'm missing something obvious. Ummm, helping users track when their books are due? Seems like we've got that pretty well covered. I get automatic email reminders when items are coming due, which is a great service.

Starting off with iGoogle: I fell in love with this instantly. It is, however, the opposite of a productivity tool. When you set up iGoogle as your Google search page, you get all sorts of personalized tabs. I have Home, Minneapolis, News, Cooking, Politics, Business and Art. Each is its own page. You can customize what portlets you view on each page. For example, I removed Fox News from my news page. Then I moved the remaining portals around so CNN and NY Times were organized front and center. I believe I mentioned recently that I'm elitist, so this action will come as no surprise. For the Cooking page I added the "World's Healthiest Foods" portlet (for today: swiss chard). A surprisingly fun thing to do is change the "theme" of the header for each of your pages. There are lists and lists of themes, each by a different artist. You can also add a zillion gadgets wherever you like. I added a portal that displays the current phase of the moon. (Waxing Gibbous, one of the lesser known American Transcendentalists.) I say it's the opposite of a productivity tool, though, because it's very easy to get sucked into any one of the portals. And God forbid you add the Tetris gadget. (Does anyone else remember Tetris? I know people who flunked out of college because of Tetris. Well, at least partially because of Tetris.) So, for the self-disciplined a big thumbs up. For those like me, iGoogle should probably be avoided in the workplace.

Online calendars: very nice, but I use my Outlook calendar efficiently enough, thank you. This also reminds me of a blurb I saw years back for an amazing information technology--it was lightweight, easily portable, had a finding tool built in, easy to navigate, easy to mark. It was a book. A printed book. So let's not get carried away here. I also use a real, honest-to-goodness calendar to track my activities.

Ditto with the list managers. I tried out the one called Remember the Milk. This is useful, but isn't a piece of paper also very useful? And lighter? And doesn't require a power source? Am I missing something?

Summary: I'm an iGoogle convert. I'll wait on the rest until the capability to just plug into the hive mind is fully functional.

Thursday, July 10, 2008

Not a Thing



Fooling around with inserting images.

Thing #12: Social Media Sites

Okaaaaay. That's about enough of that.

Thing 12 is concerned with the social media sites Digg, Reddit, Newsvine, and Mixx. Reading though the description of what these sites do, I could see potential usefulness. These sites allow web viewers to post stories they've read there. Visitors to the sites then rate them. Highest ratest stories swim to the top. Theoretically, these are useful meta tools. They filter web content and draw out the high quality stories (in theory). Then--theoretically--librarians can go to the site and take a quick look to see what's of interest to web users and get a jump on reference needs.

But, oh, oh the humanity.

Quick overview: Digg receives a B+ for interface design and clear instructions for use.
Newsvine receives a B for okay design and okay instructions for use.
Mixx is awarded a C for being mediocre.
Reddit receives a C- for appearing, in every way, as if it were designed by and for 15 year olds. Admittedly, 15 year olds nowadays can make some damn cool stuff on the web, but still. Still.

Here's a story I am both compelled and embarrassed to share: a few years back I took one of those online quizzes to determine where I fell on the political spectrum.* You know these things--you get asked all sort of questions about where you stand on gun control, social welfare programs, etc. And then came the fateful question. It was: "I think most people are too stupid to know what's good for them." Friends, there was only a Yes button and a No button. There was no hedging allowed. And I stared at this for quite awhile, and I desparately wanted to click No but I know in my heart the answer was Yes. Yes, I think most people are too stupid to know what's good for them. There, I said it. And I clicked it.

The point to this anecdote is that, being the elitist that I clearly am, I am forced to conclude after viewing these sites, that perhaps the world is not ready to know what the masses consider the top stories. It's a scary world out there, friends, especially when the content is dictated, apparently, by a demographic that generates advertising revenue around women in too tight t-shirts.

But then again, I am a librarian, after all, and so perhaps my lofty stance is informed at least slightly by the fact that my profession is largely defined as being one that determines information content. Useful content. Quality content. Content that only sometimes includes a crotch shot of a Japanese schoolgirl.

*Social Democrat.

Monday, June 30, 2008

Thing 11: Tagging and Del.icio.us

I've spent a lot of time on this one because it's huge. Which made it seem difficult for me to comment on. But I'm just going to forge ahead and not get bogged down. Also, I am particularly fuzzy-headed today, not for any fun reason, but simply because I am drained. I've been staggering around wondering why I'm so tired for the last few weeks and then I realized that the children are up much later with these long summer days and man, it's doing a number on me. Oh, for the dreary winter. Kidding.

So: del.icio.us.

Very cool and clearly a higher evolution of the old Furl app I fooled around with back in the day. Del.icio.us is the web within The Web. This whole trend of sites that enable us to monkey-vine swing from our interests to similar interests held by others is so cool, and so addictive. And so potentially time-consuming. I'm thinking here of Good Reads and Library Thing, both of which can easily chew up an afternoon. Also Netflix, now that I think of it.

So I set up an account and with the idea in mind of finding some good reader's advisory lists that will help me identify books to read to Eldest. I started at the Newbery Medal site. Tagged it with "kiddie lit".

23 other people have tagged the Newbery site. I followed the "kidslit" tag posted by bibliaugrapher to see what other sites he/she had listed. Mostly UK reader's advisory sites.

Then I sat back and tried to really think about how this app could really be used. Could it help with business research? I did a search for "green corporate". I got 1970 hits, some of them pretty good. I also got a list of related tags. This is useful! I could see using this tool for research, sure. One could dig their way down to fairly decent information pretty rapidly.

Does anyone know the reason behind the name? Am I the only person who finds it to be vaguely annoying?

Monday, June 16, 2008

Thing #10: Wikis

Oh, how I do love a good Wiki.

I was thinking earlier about Google and how I suspect that anyone that still thinks the "Google will destroy libraries" argument holds any water is undoubtedly not involved with the real work of libraries. The truth is, we have benefitted from Google. Oh, I know, I can practically hear the tortured cries of how stupid the young folk are, now they all just use Google, but I'm standing firm with my "the kids are alright" worldview and instead would posit that all this rampant Google usage gives librarians the chance to do higher-level information analysis. This is a recurring theme for me, but I just don't buy the argument that young people are that dumb. So now they go to Google, or they go to Wikipedia and they gather information. They get a starting point. And then they get to the higher level stuff on their own or though the gracious assistance of a librarian. We have better informed users that are coming to us with more specific information requests, right out of the gate. This is a good thing. I mean--it would have been so wonderful to have Wikipedia when I was in college! Say I had the assignment to write a paper on Hegel. I would have gone to Wikipedia, read the entry on Hegel, picked out what part of his theory really interested me, and then, using the references cited at the bottom of the entry, proceeding with the research knowing what I was looking for (say, Hegel and his concept of "world spirit"). Or I would have gone to a librarian and asked for help locating print volumes on Hegel, and then would have used the index to look up "world spirit". Boom--done--walk away. And this would have resulted, frankly, in better quality papers than the stuff I was writing in college. Explain to me, again, how this is a bad thing?

Thing #10 is on Wikis. This is a fun Thing, my favorite so far. I visited the Library Success wiki which is a wiki devoted to library best practices. It hasn't been heavily populated with entries (yet). But the section alone on weeding is excellent. At the bottom it lists articles of further interest and included this fantastic blog post by ricklibrarian about the decision to weed Compassionate conservatism by Marvin Olasky. His post perfectly captures what goes through the mind of the librarian when weighing whether a book should be weeded.

Then I visited the Albany County Public Library staff wiki and liked their quick-and-dirty process for cataloging papaerbacks. And I particularly liked their work process "Checklist for Psycho Space Puppet's Departure" which I was unable to quite figure out but which delighted me all the same. Rock on, Albany!

Last, I visited the 23 Things on a Stick wiki and left a note there... Was interested in this comment: I'm experimenting with this. Wikis can be fun but how can you ever trust the "information" you find on them???? Name not left, so if it's your comment, please feel free to let me know. Now, not to harsh on anonymous poster, and also not to fall down some epistemological rabbit's hole--but--anon, how can we trust any information? Oh, I know, juried academic journals, established sources... etc. How do we know what we know? How do we trust what we know? I, for one, trust Wikipedia because for some reason people have some kind of emotional investment in the idea of "truth" which is why studies have shown that Wikipedia is just as reliable (if not more reliable) than Encyclopedia Brittanica. I'm just ruminating here, but maybe our idea of critical analysis should extend beyond just checking that a source is "reliable", i.e., objective. Because isn't that what the naysayers want and claim Wikipedia does not provide--an objective source? I'm not so sure there ARE any objective sources. Oh, I don't mean to sound so ponderous and self-important. I just think examining motive is essential, whether it be applied to an academic journal or a Wikipedia entry. And I suspect we will revisit this concept when we get to the Thing on folksonomies and tags.







Wednesday, June 11, 2008

Zoho Writer is a beta app that works as a collaboration tool... In the simplest sense, it is a souped-up type of Microsoft Word that allows you to create docs and then allow other people acccess to it through the site, where they can make edits as necessary. The idea is that this type of tool eliminates the whole endless emailing of attachments back and forth. Users, coworkers, what have you, simply visit this site, log in, and work on the shared docs.

It's a great idea. But there are a lot of great ideas out there: Communism and those jars that contain both peanut butter and jelly spring to mind. Great in theory. But reality has a mind of its own. And things that are great ideas are often deeply flawed when put into practice (the former) or just straight-out disgusting (the latter).

See, I have some experience with this type of tool as my esteemed employer tried to implement something like this about three years ago. Through the company intranet we were all given access to "project spaces" where documents could be posted and then worked on collaboratively. No more attachments! they crowed. And this is the main aspect Zoho plays up, too. It's a great theory and I was something of a believer and I used our project space like a wild woman. Well, as wild as a woman can be when she's posting documents in a corporate setting. It's just not that wild-and-crazy of a scenario. But then I, like I suspect many others that walk the halls of this Death Star--oh! I mean Mother Ship! Mother Ship!--sort of... fell away from it. And the docs grew out of date. And the emails with attachments started to fly once again, the way weeds would poke up through the concrete in the post-apocalypse. Somehow like that.

So I am skeptical as to the usefulness and ultimate usability of this tool. About a year ago I was involved in an incredibly interesting research project for my job. We studied trends that would influence the development of legal research software applications. Really, I'm not kidding--it was incredibly interesting. And the main thing I remember from this project was that you can develop the coolest product in the world and if it's not some combination of cheap, easy, and adaptable it won't sell. What am I getting at? The fact is, this type of collaboration tool is not (yet) as intuitive and "easy" as the old way of sending email attachments. The steps aren't standardized enough (so it's not adaptable, i.e. flexible, pliable) and, let's face it, sending email attachments seems to work pretty well. So the sense I get is that people in development really want us to dig this type of tool, and they keep building more of them, and they keep trying to sell us on it's strong points, but the fact is, we just don't need this tool yet and so it won't be used. So stop trying to cram it down my throat.

Man, the similarities to Communism just keep getting stronger and stronger. I'm kidding. There are no similarities.

Zoho doc


Sample blog post re: Zoho writer.

 

Let's try to use this as a blog post.